Services
Contact Sales:
- Tele Sales
- Order acceptance
- Detection and assessment of leads
- Agenda management of sales executives
- Coordinationn of events
- Mailing sending
Contact Search:
- Market research
- Surveys - Customer Satisfaction
- Opinion polls
- Fidelity plans
- Data Base Marketing
Contact on-demand:
- Contingency / Emergency services
- Atention of activity overload
Contact Desk:
- Help desks
- Claims reception
- Technical guards
- 7X24 Services
Contact Office:
- Contact with suppliers
- Cash activation
- Reception and queries centre
Professional Service Partner:
- Call center optimization service
- Consulting
- Training
TaskSolutions differentials:
- “World Class” infrastructure and technology accompanied of specialized know-how in integration of own platforms with the ones of the customer and with processes that guarantee the QoS during the whole operation.
- Specialized selection, training and development team of staff profiles according to each project. Processes that make the planning for the objectives fulfilment possible (Human Resources availability adapted in due time).
- Flexibility in the management for the quick adaptation to the changes required for the service.
- Competitive operative and labour models with a strong focus on the optimization of costs and efficiency in the operation.